(630) 892-4355 
MyVNA Patient Portal: Everything You Need
Returning VNA patients can log into the MyVNA patient portal or call us at (630) 864-6686 to book their appointment.
You need an account to access the MyVNA patient portal. Visit our MyVNA tutorial page to learn how to access and use MyVNA.
Scheduling Your Appointment
First time patients can book an appointment at VNA using this scheduler. You can also call us at (630) 864-6686.
Transportation Assistance
If you do not have a ride, transportation assistance options are available to and from our clinics. Please ask our staff for details or call us for help arranging a ride. For some patients, it may be more beneficial to receive care in their homes, including pregnant women, those with certain disabilities or those newly post-surgery. Ask our staff about VNA’s Home Based Care. If you aren’t sure how to get started, call us for help finding transportation options.
Requesting Your Medical Record
VNA protects patient health information. For this reason, we need you to sign and submit an Authorization for Release of Patient Health Information form to obtain a copy of your medical record or to authorize VNA to release your medical records to a third party.
You can download a virtual copy of your medical records for free using MyVNA. If you want a hard copy of your medical records, we might charge you a small photocopying fee.
Learn more about requesting your medical records at VNA.
Insurance, Payment and Billing Information
The cost of your VNA appointment depends on several factors. Many patients obtain full coverage through their insurance plans. Some patients only obtain partial coverage from their insurance. However, VNA offers discounts for patients based on family size and income, as well as payment plans. We also provide assistance applying for benefits. If you are under-insured or uninsured and you qualify, we can help you get coverage at a lower cost than elsewhere. We work hard to offer you quality services at the most affordable price. No one will be turned away for inability to pay.
VNA Health Care accepts Medicare, Medicaid and many commercial insurance plans. We are constantly working to contract with new plans. When we add new plans, we update our insurance page. Visit the page to see currently accepted insurance plans.
All patients qualify to receive help from VNA benefits assistance to determine if they qualify for benefits or programs. We encourage all new patients to sign up for benefits assistance. To make an appointment, call (630) 526-7912 or (847) 278-9823. You will need to bring a series of documents to your appointment. Read the full list carefully on the benefits assistance page.
If you don’t have insurance, or if your insurance doesn’t cover your entire bill, VNA Health Care offers payment plans to make it easier for you to access care. We also offer discounts based on family size and income. Remember that our staff can also help you identify benefits programs and determine whether you qualify.
Patients Rights & Privacy Policy
VNA protects patient’s rights and helps keep their sensitive health information confidential. Learn more about how we comply with the Health Insurance Portability and Accountability Act (HIPAA), why HIPAA compliance matters and your rights as a patient at our HIPAA page.
